📚 Official TOEFL Score Sending Guide | 托福考试成绩官方送分操作指南
The TOEFL iBT test is a critical component of the university admissions process for international students. Once you receive your scores, sending them officially to institutions is an essential step. This guide provides a complete walkthrough of the score reporting service offered by ETS, including how to designate recipients before and after the test, fees, delivery options, and troubleshooting.
托福 iBT 考试是国际学生大学申请流程的关键组成部分。收到成绩后，通过官方渠道将成绩发送给院校是至关重要的一步。本指南全面介绍 ETS 提供的成绩报送服务，包括考前和考后如何指定接收方、费用、递送方式以及常见问题排查。
1. Introduction to TOEFL Score Reporting | 托福成绩报送简介
The TOEFL score reporting system allows test takers to send their official score reports to universities, colleges, and other organizations. Each report includes scores from a single test date or, if selected, MyBest™ scores that combine the best section scores from all valid tests taken in the last two years. You can access your score report online approximately 6 days after the test date, showing total and section scores for Reading, Listening, Speaking, and Writing.
托福成绩报送系统允许考生将正式成绩报告发送给大学、学院及其他机构。每份报告包含单次考试日期的成绩，或者如果选择，可以包含 MyBest™ 分数，即整合过去两年所有有效考试成绩中单项最高分。您可以在考试日期后约 6 天在线查看成绩报告，报告显示总分以及阅读、听力、口语、写作各单项分数。
ETS (Educational Testing Service) is responsible for processing score reports. It is important to understand the different types of score recipients: undergraduate, graduate, and professional institutions, as well as other organizations like immigration authorities. Each recipient requires a specific code, and using the correct code ensures your scores reach the intended office promptly.
ETS（美国教育考试服务中心）负责处理成绩报告。了解不同类型的接收方很重要，包括本科院校、研究生院、专业机构，以及移民局等其他组织。每个接收方都需要一个特定代码，使用正确代码可确保成绩及时送达指定办公室。
2. Understanding Your Score Report Options | 理解您的成绩报告选项
When you register for the TOEFL iBT, you can select up to four score recipients for free. These are included in the test fee. You can add or change these designations until 10 p.m. (local test center time) on the day before your test. After midnight, any changes will require ordering Additional Score Reports (ASRs) at an extra cost.
报名托福 iBT 时，您最多可免费选择四个成绩接收方，这已包含在考试费用中。您可以在考试前一天晚上 10 点（考点当地时间）之前添加或更改这些指定接收方。午夜过后，任何更改都将需要订购额外成绩报告（ASR），并支付额外费用。
After the test, you can send Additional Score Reports (ASRs) for a fee per report. These reports can be sent to institutions that accept TOEFL scores, and you can order them online, by mail, or by phone. The online method via your ETS account is the fastest and most convenient. You may send reports from any valid test date, and you can also choose to send only MyBest™ scores if the institution accepts them.
考试结束后，您可以付费订购额外的成绩报告（Additional Score Reports），每份报告单独收费。这些报告可发送给接受托福成绩的机构，您可以通过网络、邮寄或电话订购。通过 ETS 账户在线订购是最快、最便捷的方式。您可以从任何有效考试日期发送报告，如果院校接受，您也可以选择仅发送 MyBest™ 分数。
3. Designating Score Recipients During Registration | 报名时指定成绩接收方
During online registration via your ETS account, you will be prompted to search for institutions. Use the institution code provided by the university or department. Many institutions have multiple codes for undergraduate, graduate, or scholarship purposes. Search carefully to avoid selecting a general code when a specific departmental code is required.
通过 ETS 账户在线报名时，系统会提示您搜索院校。请使用大学或院系提供的机构代码。许多院校针对本科、研究生或奖学金目的有不同的代码。请仔细搜索，避免在需要特定院系代码时选用了通用代码。
It is crucial to verify the correct code. If an incorrect code is submitted, the score may be sent to the wrong office, delaying your application. You can check the TOEFL Destination Search tool on the ETS website. Also, note that once you proceed past the registration, the free recipients are locked; you can only modify them before the deadline mentioned above.
核实正确代码至关重要。如果提交了错误代码，成绩可能会被发送到错误的部门，延误申请。您可以在 ETS 网站上使用“托福接收机构搜索”工具进行查询。此外，请注意，一旦您完成报名流程，免费接收方即被锁定；您仅可在上述截止时间前进行修改。
4. Sending Additional Score Reports (ASRs) After the Test | 考试结束后补送成绩
If you need to send scores after the test, log into your ETS account and navigate to the ‘Order Score Reports’ section. You can select any valid test date and choose recipients. The fee for each ASR is currently US$25 per report (subject to change). This fee is non-refundable, so double-check all details before finalising the order.
如果您需要在考试后发送成绩，请登录您的 ETS 账户并进入“订购成绩报告”部分。您可以选择任何有效的考试日期并选择接收方。目前每份额外成绩报告的费用为 25 美元（可能会有变动）。该费用不予退还，因此在最终确认订单前请仔细核对所有信息。
Payment can be made by credit/debit card, PayPal, or e-check (for U.S. bank accounts). Once payment is processed, ETS typically sends the report within 4–7 business days, though delivery to the institution may take longer. During peak admission seasons, processing may extend slightly, so always allow extra time.
付款方式包括信用卡/借记卡、PayPal 或电子支票（适用于美国银行账户）。付款处理后，ETS 通常在 4–7 个工作日内发送报告，但送达院校可能需要更长时间。在申请高峰期，处理时间可能会略微延长，因此请务必留出额外时间。
5. Step-by-Step Guide to Ordering ASRs via ETS Account | 通过 ETS 账户订购补送成绩的分步指南
Step 1: Go to http://www.ets.org/toefl and log into your account. Step 2: On your home page, select ‘Send Additional Score Reports’. Step 3: Choose a test date or ‘MyBest™ scores’. Step 4: Search for institutions by name, location, or code. Step 5: Add them to your cart and review the details carefully. Step 6: Proceed to checkout and pay. After successful payment, you will see a confirmation screen and receive an email.
步骤 1：访问 http://www.ets.org/toefl 并登录您的账户。步骤 2：在主页上选择“发送额外成绩报告”。步骤 3：选择考试日期或“MyBest™ 分数”。步骤 4：按名称、地点或代码搜索院校。步骤 5：将它们加入购物车并仔细核对详情。步骤 6：进行结账并付款。付款成功后，您将看到一个确认页面并收到一封电子邮件。
You can track the status of your order under ‘View Order History’. It will display ‘Pending’, ‘Processed’, or ‘Sent’. Reports are typically sent electronically, but some institutions may still require paper copies; the destination search tool indicates the preferred method. Keep your order number for any follow-up queries.
您可以在“查看订单历史”下追踪订单状态。状态会显示“待处理”、“已处理”或“已发送”。报告通常以电子方式发送，但部分院校可能仍要求纸质副本；接收机构搜索工具会注明首选方式。请保留您的订单编号以备后续查询。
6. Fees and Payment Methods | 费用与支付方式
The fee for each Additional Score Report is US$25. Some services, such as score review or reinstatement, have separate fees. Fee waivers are available only for test takers who qualify through their test registration fee waiver program. There is no discount for ordering multiple reports at once; each report incurs the full fee.
每份额外成绩报告的费用为 25 美元。某些服务，如成绩复议或恢复成绩，有单独的费用。只有通过考试报名费减免计划获得资格的考生才能享受费用减免。一次性订购多份报告没有折扣；每份报告均需支付全价。
ETS accepts Visa, MasterCard, American Express, Discover, JCB, PayPal, and electronic checks. All fees must be paid in U.S. dollars. If your card is declined, check that it supports international transactions and that billing address matches the card’s records. Using PayPal can sometimes bypass bank restrictions.
ETS 接受 Visa、MasterCard、American Express、Discover、JCB、PayPal 和电子支票。所有费用必须以美元支付。如果您的卡被拒付，请检查该卡是否支持国际交易以及账单地址是否与银行记录一致。使用 PayPal 有时可以绕过银行限制。
7. Delivery Times and Methods | 送达时间与方式
Most score reports are delivered electronically to institutions. The standard processing time is 4–7 business days after order, plus additional time for the institution to match the report to your application. Electronic delivery is faster and more reliable than paper mail, which can take 2–4 weeks depending on the destination.
大多数成绩报告以电子方式送达院校。标准处理时间为订购后 4–7 个工作日，外加院校将报告与您的申请匹配所需的额外时间。电子递送比纸质邮件更快、更可靠，后者根据目的地不同可能需要 2–4 周。
For urgent situations, you can check if the institution accepts electronic delivery via the ETS Data Service. However, ETS does not offer expedited processing for TOEFL score reports. Therefore, it is recommended to order reports at least 4–6 weeks before application deadlines. Some institutions may accept unofficial self-reported scores temporarily, but official reports are mandatory for enrolment.
在紧急情况下，您可以检查院校是否通过 ETS 数据服务接受电子递送。但 ETS 不对托福成绩报告提供加急处理。因此，建议至少在申请截止日期前 4–6 周订购报告。部分院校可能暂时接受非官方的自行报告分数，但正式录取时必须提交官方报告。
8. Common Issues and Troubleshooting | 常见问题与故障排除
Issue: ‘Score not available’ — Your scores may not yet be reported if you took the test less than 6 days ago. Ensure that your scores are not on hold due to administrative review or payment issues. If the delay exceeds 10 days, contact ETS support.
问题：“成绩不可用”——如果您在 6 天前以内参加考试，成绩可能尚未报告。确保您的成绩没有因行政审核或付款问题而被冻结。如果延迟超过 10 天，请联系 ETS 客服。
Issue: Wrong institution code — If you sent scores to the wrong code, contact the institution first; they might still process it. If not, you will need to order another ASR with the correct code. ETS rarely offers refunds or resends. Always verify codes using the official tool.
问题：错误的机构代码——如果您将成绩发送到了错误的代码，请先联系该院校；他们可能仍会处理。如果不能，您需要使用正确代码重新订购一份额外成绩报告。ETS 很少提供退款或重新发送。请务必使用官方工具核实代码。
Issue: Payment failure — Check that your card supports international transactions and has sufficient funds. Try using PayPal if card payments fail repeatedly. Also clear your browser cache or try a different browser if the payment page does not load.
问题：付款失败——检查您的卡是否支持国际交易并有足够额度。如果信用卡支付反复失败，请尝试使用 PayPal。如果支付页面无法加载，请清除浏览器缓存或尝试使用其他浏览器。
9. Special Considerations: MyBest™ Scores and ScoreChoice | 特别注意事项：MyBest™ 分数与成绩选择
ETS provides MyBest™ scores, which combine your highest section scores from all valid TOEFL iBT tests in the last two years. When ordering additional score reports, you can choose to send MyBest™ scores along with a single test date report or only the MyBest™ scores, depending on the institution’s policy. Many universities now accept MyBest™ scores, but you must check each programme’s requirements.
ETS 提供 MyBest™ 分数，该分数整合了过去两年所有有效托福 iBT 考试中各单项的最高分。在订购额外成绩报告时，您可以根据院校政策选择随单次考试日期报告一起发送 MyBest™ 分数，或者仅发送 MyBest™ 分数。许多大学现在接受 MyBest™ 分数，但您必须查看每个项目的要求。
Unlike some other tests, TOEFL does not have a general ‘ScoreChoice’ option to hide certain test dates. All valid test scores are retained and MyBest™ is calculated automatically. However, you can select which test date to send when ordering a report, giving you some control over the reported scores. ETS will not omit or delete any scores from your record.
与其他一些考试不同，托福没有普遍的“成绩选择”选项来隐藏某些考试日期。所有有效的考试成绩都会保留，MyBest™ 会自动计算。但是，在订购报告时，您可以选择发送哪个考试日期的成绩，这为您提供了一定的控制权。ETS 不会从您的记录中删除或省略任何成绩。
10. Policy for Different Institutions (US, global) | 不同院校的政策（美国及全球）
Most U.S. universities require official TOEFL scores sent directly from ETS. Some allow self-reported scores during application but require official reports upon admission. Always check each institution’s specific requirements. For graduate programmes, a departmental code is often mandatory; missing this can cause processing delays.
大多数美国大学要求 ETS 直接发送的官方托福成绩。有些学校允许在申请时自行报告成绩，但要求在录取时提交官方报告。请务必查看每个院校的具体要求。对于研究生项目，院系代码通常是强制性的；遗漏可能导致处理延迟。
For non-U.S. institutions, including those in the UK, Canada, Australia, and Europe, similar policies apply. Some may accept verified copies, but to avoid complications, always default to official ETS submission. Pay attention to whether the institution uses the university’s central code or a specific department code, and confirm with the admissions office if unsure.
对于非美国院校，包括英国、加拿大、澳大利亚和欧洲的学校，也有类似政策。有些可能接受经核证的副本，但为避免问题，请默认通过 ETS 官方提交。注意院校使用的是大学中央代码还是特定部门代码，如果不确定，请向招生办公室确认。
11. Checking Status and Confirmation | 查看状态与确认
After ordering, you can log into your ETS account and go to ‘View My Orders’ to check the status of your score report requests. The status will show ‘Processed’ or ‘Sent’. You can also see the date of delivery. It is advisable to wait at least one week after the ‘Sent’ status before following up with the institution.
订购后，您可以登录 ETS 账户并进入“查看我的订单”以检查成绩报告请求的状态。状态会显示“已处理”或“已发送”。您还可以看到送达日期。建议在状态变为“已发送”后至少等待一周，再与院校跟进。
It is highly recommended to follow up with the institution’s admissions office after 2 weeks to confirm that they have received and linked your scores to your application. Keep your ETS order confirmation and any email correspondence as proof. If the institution claims not to have received the scores, provide them with your ETS order number and test date so they can investigate.
强烈建议在两周后与院校招生办公室跟进，确认他们已收到并关联您的成绩。请保留您的 ETS 订单确认函和任何邮件往来作为凭证。如果院校声称未收到成绩，向他们提供您的 ETS 订单号和考试日期，以便他们进行调查。
12. Tips and Best Practices | 贴
Published by TutorHao | Study Abroad Revision Series | aleveler.com
更多咨询请联系16621398022（同微信）
屏轩国际教育cambridge primary/secondary checkpoint, cat4, ukiset,ukcat,igcse,alevel,PAT,STEP,MAT, ibdp,ap,ssat,sat,sat2课程辅导，国外大学本科硕士研究生博士课程论文辅导