📚 Year 7 AQA Business: Speaking & Listening Exam Preparation | Year 7 AQA 商务：口语/听力备考专项
This guide is designed to help Year 7 students build the speaking and listening skills required for the AQA Business course. You will explore key business vocabulary, practise real-world communication scenarios, and pick up essential exam strategies. Use the exercises and examples to strengthen your confidence in both the speaking and listening components of your assessment.
本指南旨在帮助 Year 7 学生培养 AQA 商务课程所需的口语和听力技能。你将学习关键的商务词汇，练习真实的沟通场景，并掌握必要的考试策略。通过这些练习和示例，增强你在口语和听力评估中的信心。
1. Understanding the Speaking & Listening Assessment | 理解口语与听力评估形式
In the AQA Business course at Key Stage 3, the speaking and listening assessment often includes three main parts: a listening comprehension task based on a short business conversation or announcement, a role-play where you act out a business situation with a partner, and a brief individual presentation on a simple business idea. You will be marked on clarity, use of relevant vocabulary, fluency, and your ability to respond appropriately to questions.
在 Key Stage 3 的 AQA 商务课程中，口语与听力评估通常包括三个主要部分：基于简短商务对话或公告的听力理解任务、与同伴模拟商务情境的角色扮演，以及就一个简单商务想法进行简短的个别展示。评分标准包括表达的清晰度、相关词汇的运用、流利度以及恰当回答问题的能力。
The table below summarises typical assessment criteria in student-friendly language.
下方的表格用学生易懂的语言总结了典型的评估标准。
| Criteria | What it means (English) | 中文说明 |
|---|---|---|
| Clarity | Speaking loudly enough and pronouncing words correctly so the listener can understand every word. | 声音足够响亮，发音准确，让听者能听清每个词。 |
| Vocabulary | Using suitable business terms such as ‘profit’, ‘customer’, ‘revenue’ correctly. | 正确使用合适的商务术语，如“利润”、“顾客”、“收入”。 |
| Fluency | Keeping a steady pace without too many long pauses or hesitation. | 保持平稳的语速，避免过多的长时间停顿或犹豫。 |
| Interactive ability | Listening carefully and replying to questions naturally, not just giving prepared answers. | 仔细倾听并自然地回答问题，而不仅仅是背诵准备好的答案。 |
2. Building a Strong Business Vocabulary | 建立扎实的商务词汇
Your speaking and listening success starts with knowing the right words. Below are some core business terms that frequently appear in Year 7 assessments. Learn them with their meanings so you can recognise them in listening tasks and use them naturally in your role-plays and presentations.
口语和听力的成功从掌握正确的词汇开始。以下是一些在 Year 7 评估中经常出现的核心商务术语。学习它们及其含义，以便你能在听力任务中识别它们，并在角色扮演和展示中自然地加以运用。
| English Term | Definition | 中文术语 | 定义 |
|---|---|---|---|
| Entrepreneur | A person who sets up a business, taking on financial risks in the hope of profit. | 企业家 | 创办企业、承担财务风险以谋求利润的人。 |
| Profit | Money left after all costs have been paid. | 利润 | 支付所有成本后剩余的资金。 |
| Revenue | Income generated from selling goods or services. | 收入 | 通过销售商品或服务产生的所得。 |
| Customer | A person or organisation that buys goods or services. | 顾客 | 购买商品或服务的个人或组织。 |
| Market | Any place or system where buyers and sellers come together to trade. | 市场 | 买方和卖方聚集进行交易的任何场所或系统。 |
| Marketing | Activities to promote and sell products or services, including market research and advertising. | 市场营销 | 为推广和销售产品或服务而开展的活动，包括市场调研和广告。 |
| Budget | A plan for how money will be spent over a period of time. | 预算 | 一段时间内如何使用资金的计划。 |
| Interest (in banking) | A percentage charged for borrowing money or earned on savings. | 利息 | 借款时支付的或储蓄赚取的一定百分比。 |
3. Active Listening Strategies | 积极倾听策略
Active listening is not just about hearing words; it is about understanding the message and responding thoughtfully. When you face a listening task, train yourself to focus on keywords such as numbers, dates, names and figures of money. Predict what might come next based on the context: if you hear ‘Welcome to Annual Business Review’, you can expect financial information and future goals.
积极倾听不仅仅是听到词语，更在于理解信息并做出深思熟虑的回应。面对听力任务时，要训练自己关注关键词，如数字、日期、名称和金额。根据语境预测接下来的内容：如果你听到“欢迎参加年度业务回顾”，你就可以预期会有财务信息和未来目标。
Another powerful technique is note-taking using headings and bullet points. Write only essential words; for instance, ‘sales up 15%’, ‘new café opening June’. Practise listening to your teacher read a short business update, jot down the main points, and then compare your notes with a partner. This will sharpen your ability to catch details under exam conditions.
另一个强大的技巧是使用标题和要点做笔记。只记下必要的词语，例如“销售额增长 15%”、“新咖啡馆六月开业”。练习听老师朗读一段简短的商务动态，记下要点，然后与同伴比较笔记。这将提高你在考试环境下捕捉细节的能力。
Finally, to show your listening in speaking tasks, use phrases like ‘I see what you mean’, ‘That’s an interesting point’ or ‘Could you say a bit more about …?’ These signals reassure the examiner that you are truly engaged in the conversation, not just waiting for your turn to talk.
最后，为了在口语任务中表现出你在倾听，可以使用诸如“我明白你的意思”、“这个观点很有趣”或“你能再多说一点关于……吗？”这样的表达。这些信号让考官确信你真正投入到对话中，而不仅仅是在等待自己开口。
4. Formal and Informal Greetings in Business | 商务中的正式与非正式问候
First impressions matter in any business interaction. Your assessment may include a role-play that starts with a greeting. Read the two dialogues below. The first is suitable for a formal meeting, the second for a more relaxed team check-in.
在任何商务互动中，第一印象很重要。你的评估可能包括以问候开场的角色扮演。请阅读下面的两段对话。第一段适用于正式会议，第二段适用于较为轻松的团队碰头会。
Formal dialogue:
‘Good morning, Ms Patel. Thank you for meeting me today. How are you?’ ‘I am very well, thank you. And you?’ ‘I’m fine, thank you. Shall we begin?’
正式对话：
“早上好，帕特尔女士。感谢您今天与我会面。您还好吗？”“我很好，谢谢。您呢？”“我很好，谢谢。我们开始好吗？”
Informal dialogue:
‘Hi Ben, great to see you. Ready for the team catch-up?’ ‘Yeah, absolutely. Let’s grab a seat.’
非正式对话：
“嗨，本，见到你真好。准备好团队碰头了吗？”“是的，当然。我们找个位置坐下吧。”
In both examples, the speakers show respect and openness. For the exam, always think about who you are talking to. Use a title (Mr/Ms) and a handshake in formal situations; use first names and a friendly tone in informal ones. Practise swapping between the two styles with a friend—the more automatic it feels, the more natural your performance will be.
在这两个例子中，说话者都表现出尊重和开放的态度。在考试中，始终要想清楚你是在和谁说话。在正式场合使用称谓（先生/女士）并握手；在非正式场合使用名字和友好的语气。和朋友一起练习两种风格的转换——越能自动化地进行，你的表现就会越自然。
5. Mastering Business Phone Calls | 掌握商务电话技巧
Telephone conversations often feature in speaking and listening tasks because they test your ability to exchange information without visual clues. The table below gives you ready-to-use phrases for common phone situations.
电话对话经常出现在口语和听力任务中，因为它们考验你在没有视觉线索的情况下交换信息的能力。下表为你提供了常见电话场景中可随时使用的表达。
| Situation | English Phrase | 中文短语 |
|---|---|---|
| Answering a call | ‘Good morning, GreenTech Solutions. How can I help you?’ | “早上好，GreenTech Solutions。请问有什么可以帮您？” |
| Asking to speak to someone | ‘Could I speak to the sales manager, please?’ | “请问我能和销售经理通话吗？” |
| Putting someone on hold | ‘Just a moment, please. I’ll put you through.’ | “请稍等，我为您转接。” |
| Leaving a message | ‘Could you tell her that James called and ask her to ring me back?’ | “你能告诉她詹姆斯打过电话，请她给我回电吗？” |
| Ending a call | ‘Thank you for your time. Have a nice day.’ | “感谢您的时间。祝您有美好的一天。” |
When you practise, make sure you speak a little more slowly than usual on the phone and spell out names if needed (‘That’s J-A-M-E-S’). In the listening test, pay attention to the caller’s name, the company name and the main reason for the call—these details are often the basis for comprehension questions.
练习时，确保在电话中比平时说得稍慢一些，并在需要时拼出名字（“那是 J-A-M-E-S”）。在听力测试中，注意来电者的姓名、公司名称和致电的主要原因——这些细节通常是理解题的基础。
6. Participating in Team Meetings | 参与团队会议
Meetings are a common setting for speaking assessments. You may be asked to discuss a business idea, give an opinion or agree on a plan. Using the right phrases shows you can cooperate professionally. Below are useful expressions grouped by purpose.
会议是口语评估中常见的场景。你可能会被要求讨论一个商务想法、发表意见或就计划达成一致。使用恰当的表达能显示你具备专业合作的能力。以下是按目的分类的实用表达。
Giving your opinion: ‘I think we should … because …’ / ‘In my view, the best option is …’
发表意见：“我认为我们应该……因为……”/“在我看来，最好的选择是……”
Agreeing: ‘That’s a great suggestion.’ / ‘I couldn’t agree more.’ / ‘You’re right, we need to focus on …’
表示同意：“这是个好建议。”/“我完全同意。”/“你说得对，我们需要关注……”
Disagreeing politely: ‘I see your point, but I wonder if we might also consider …’ / ‘I’m not sure that is the best approach. What if we tried …?’
礼貌地表示不同意：“我明白你的观点，但我想我们是否也可以考虑……？”/“我不确定那是最好的方法。如果我们尝试……呢？”
Summarising: ‘So, to summarise, we’ve agreed to …’
总结：“那么，总结一下，我们已同意……”
Practise meeting role-plays where one person acts as chair and others contribute ideas. The examiner will look for balanced interaction—don’t dominate, and encourage quieter speakers by asking, ‘What do you think, Alex?’ Remember that in a meeting, listening is just as important as speaking.
练习会议角色扮演，一人担任主席，其他人贡献想法。考官会寻找均衡的互动——不要主导，并通过提问“你觉得呢，亚历克斯？”来鼓励沉默的发言者。记住，在会议中，倾听和发言同等重要。
7. Structuring a Business Presentation | 构建商务展示的结构
A short individual presentation is often part of the speaking assessment. A clear three-part structure—introduction, body and conclusion—helps your talk flow logically and makes it easier for the audience (and examiner) to follow.
简短的个人展示通常是口语评估的一部分。清晰的三部分结构——导言、主体和结论——有助于你的演讲逻辑流畅，并使听众（和考官）更容易跟上。
Introduction (tell them what you will talk about): ‘Good morning, today I’m going to talk about our school’s healthy snack business. I’ll cover three areas: why we started, how much profit we made, and our plans for next term.’
导言（告诉听众你将讲什么）：“早上好，今天我要谈谈我们学校的健康零食生意。我将涵盖三个方面：为什么我们开始它、我们赚了多少利润，以及下学期的计划。”
Body (give details and data): ‘First, we spotted a gap in the market because students wanted healthier options. By selling fruit pots, we made £45 profit in the first month. Second, we reinvested that money into advertising, which increased our customers by 20%.’
主体（提供细节和数据）：“首先，我们发现了市场中的一个缺口，因为学生们想要更健康的选择。通过销售水果杯，我们在第一个月赚了45英镑的利润。其次，我们将这笔钱再投资于广告，使顾客增加了20%。”
Conclusion (summarise and thank): ‘To sum up, we identified a need, turned a profit, and have a clear plan for growth. Thank you for listening. I’m happy to answer any questions.’
结论（总结并致谢）：“总结一下，我们识别了一个需求，获得了利润，并有明确的增长计划。感谢大家的聆听。我乐意回答任何问题。”
When you deliver your presentation, use a voice that is clear and enthusiastic. Keep eye contact with your audience and don’t read from a script. Practise with a timer—most Year 7 presentations last about 2 minutes.
进行展示时，声音要清晰且充满热情。与听众保持目光接触，不要照着稿子念。用计时器练习——大多数 Year 7 的展示时长约为2分钟。
8. Handling Questions and Answers | 问答环节处理
The question-and-answer part of your assessment can feel unpredictable, but you can prepare flexible strategies. Listen to the whole question before you speak. If you did not understand, it’s perfectly acceptable to ask, ‘Could you please repeat the question?’ or ‘Do you mean …?’
评估中的问答部分可能感觉难以预料，但你可以准备灵活的策略。在开口前，先听完整个问题。如果你没听懂，完全可以要求：“你能重复一下问题吗？”或“你的意思是……吗？”
When you know the answer, begin with a helpful phrase like ‘That’s a good question. In my opinion, …’ or ‘From what I’ve researched, …’. If you need a moment to think, use a filler such as ‘Let me think about that for a second. Well, …’ Avoid long silences; even saying ‘I need just a moment to gather my thoughts’ shows confidence.
当你知道答案时，用一个有帮助的开场白，比如“这是个好问题。在我看来，……”或“根据我的研究，……”。如果你需要片刻思考，使用填充语，如“让我想一下。嗯，……”。避免长时间的沉默；即使是说“我需要片刻来整理一下思路”也能显示出自信。
If a question genuinely catches you off guard, it’s better to admit it honestly than to make up facts: ‘I’m not entirely sure about that, but I can find out and let you know.’ Examiners value honesty and a willingness to learn.
如果一个问题真的让你措手不及，诚实地承认比编造事实要好：“对此我不完全确定，但我可以查一下再告诉你。”考官看重诚实和学习的意愿。
9. Practice Listening Exercise | 听力练习
This exercise simulates a typical AQA-style listening task. Read the transcript aloud with a partner (or imagine you are listening to it) and then answer the questions that follow. Check your answers against the key.
本练习模拟了一个典型的 AQA 风格听力任务。与同伴朗读下面的文字（或想象你正在听它），然后回答之后的问题。对照答案
Published by TutorHao | Year 7 商务 Revision Series | aleveler.com
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